Privacy Policy

Addendum 5/1/18 Specific Services

WooCommerce

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Store Credit/Gift Certificate

What we access?

If you are logged in: We access your billing email address saved in your account & billing email address entered during purchase
If you are a visitor: We access your billing email address entered during purchase

What we store & why?

Coupon code generated for you
Coupon code passed via URL
Coupon amount, email & message entered for gift card receiver
We store these data so that we can process it for you whenever required.

For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.

Retargeting.biz

With the purpose of profiling, tracking and sending personalised communications and offers, we are using Retargeting.biz (with its registered office in 178 Vasile Lascar Street, 2nd floor, District 2, Bucharest, Romania, VAT Number: RO34270947, Identification Number: J40/3525/23.03.2015, email: info@retargeting.biz, phone: +40-727-383-165), a marketing automation software dedicated to e-commerce.

These activities do not have a legal effect or a similarly significant effect on the users. The only consequence of using this profiling is for the user to receive discounts and personalized marketing offers. The user may opt-out of this profiling or from receiving commercial communication, with no effect, other than not receiving these discounts or personalized marketing offers.

For the purposes of the processing, monitoring activities (profiling) and interaction on the website, Retargeting.biz needs to automatically collect and store the following personal data: client’s email address, phone number, name, sex, address, hometown, date of birth, order ID, county, discount code, discount code value, order value, shipping costs, products’ prices, products’ variations, IP, browser, device, OS, cookie, location due to IP, timestamp, viewed pages, categories, brand, product, click on image, mouse over cart, mouseover price, scroll up & down, add to cart, remove from cart, variation selection, add to wishlist, comment, Facebook Likes, Help page visit.

The groups of persons targeted are visitors, registered users and clients of this website, as appropriate, accordingly to the chosen service. Visitors data will be stored for 2 months, registered users and clients data will be stored for 3 years.

While providing the Service to the Customer, Retargeting.biz uses third party service providers (subcontractors) located in EEA and USA ( only for push messages), and the transfer of personal data is based on EU-US Privacy Shield; the data is retained/stored only during the contract between the two parties.

Cookies: this website will have to use a first party cookie and will grant access to Retargeting.biz to that information. This cookie is placed by this website and thus it can be used only in connection to this website. Consequently, a connection between the internal tracking of the users on this website and the tracking on other websites is not technically possible, through this cookie.

To unsubscribe or opt-out from Retargeting.biz please send an email to jeff@fromtheabbey.com.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).